Returns & Exchanges Policy

Customer services is always our top priority which is why we have the best return and exchange policy.

  • We readily accept any item for exchange or refund (Not used, with original tags, original packaging and original seals and should not be wearied) within 7 days.
  • Please return goods with return form and mention the reason for returning the items.
  • Customer needs to return the product via traceable delivery i.e. courier or registered post on his own expense to our address.
  • Exchange Voucher of the product value will be given to the customer asking for an exchange.
  • Customer can have refund of any purchased product within 15 days of time.
  • Delivery Charges will not be refunded.
  • All refund requests will be processed within 3 days after receiving the returned products.
  • All returns should be sent to, Shop no 107, lower ground floor, Kohinoor one plaza. Faisalabad. Pakistan.
  • For further queries and clarifications, please contact us at +92 3-21-77-69-382 (10 AM to 8 PM)

Please follow the below mention simple steps for return or exchange your products

  1. Complete Return Form

If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.

Don’t have a Return Form?

Please click below to download one.


  1. Product Re-Packaging

Please make sure that the Products you wish to return, along with the Return Form are included with your return shipment. Without return form there will no returns or exchange.


  1. Ship to

Customers are requested to return the product via traceable courier services on his own expense to the following address:

Returns& Exchange Department,

Shop no 107, lower ground floor,

Kohinoor one plaza. Faisalabad. Pakistan.

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